Common questions

Total price depends on the type of vehicle, the distance, what is wrong with your vehicle, and other variables. Please call our toll free hotline to get a free quote in under 5 minutes.

Most of the time, yes. Ask your dispatcher when you call if you need to ride with the driver.

Absolutely. Flatbed towing is available and often recommended for low-clearance or all-wheel-drive vehicles.

Yes. Our dispatchers and drivers are on-call 24/7, including weekends and holidays. We never close, unless otherwise announced on our home page.

No, we do not have your vehicle. We do not impound vehicles and only focus on consensual towing.

We do not work directly with AAA, but we can give you a digital receipt with your service details so you can get reimbursed.

No. We use specialized tools and techniques to unlock vehicles without damage.

Yes, dual towing is more cost-effective. It saves on fuel, labor, and trip time, and we pass those savings on to you whenever possible.

Prices vary based on location, time of day, and the type of service. We always provide upfront, transparent pricing before we begin any work, no surprises.

Absolutely. Our operators are trained and equipped to handle medium-duty vehicles safely and in compliance with DOT regulations. Furthermore, we are always licensed and insured.

Yes. While a phone call is fastest, you can also submit a request online and we’ll dispatch someone right away. Please provide your exact location and issue details to speed things up. We can also ping your GPS location with your permission if you don't know where you are.

Absolutely. If the battery is completely dead, the tire is shredded, or your car won’t start, we can tow you immediately to a nearby mechanic, tire shop, or your home.

It helps. Sharing the make, model, and approximate weight ensures we dispatch the right tow truck and equipment for your job.

We prioritize emergencies and typically arrive in 25–40 minutes, depending on traffic and your location. We serve all of Los Angeles and Orange County, including Norwalk, Downey, Cerritos, and many other areas.

We offer fast service at affordable rates. Call us to get a quick quote.

We’re happy to provide receipts for reimbursement. Some insurance plans and motor clubs cover emergency roadside services, but be sure to confirm with your provider.

Stay inside your vehicle if you're on a freeway or in an unsafe area. Turn on your hazard lights, move to a safe shoulder or lot if possible, and wait for our arrival. We’ll call or text when we’re close.

Our average ETA is under 30 minutes, depending on traffic and location.

Yes. We tow everything from Honda Civics to Teslas and small pickup trucks.

Most customers are reached within 30 minutes, depending on traffic and location.

Yes, we tow electric vehicles safely and securely.

Absolutely. Please call our (888) 928-1233 hotline for immediate assistance.

Yes. We have multiple payment options available. You can pay with Cash, Card, or Zelle. Please let our representative your preferred payment method when booking your service.

While we specialize in flatbed towing, we can coordinate with enclosed trailer partners for an additional fee.

Yes, we use soft straps and four-point securement to prevent any damage to your paint, wheels, or suspension.

We always load high-value vehicles onto the flatbed at an appropriate angle and take our time with every customer. We use soft straps, microfiber cloths, and non-abrasive equipment to prevent any scratching or damage. We treat every vehicle with care.

Absolutely. We’re often called by riders who need emergency motorcycle towing from accident scenes.

Yes, we’re equipped to tow all types: Harley, Ducati, Honda, Yamaha, Kawasaki, scooters, and more.

For liability reasons, we can't allow you to ride on the bike during the tow, but you can use your own method of transportation or, most of the time, ride with our driver free of charge. Ask your dispatcher when you call.

Our pricing depends on your vehicle, what's wrong with it, and the distance of your tow. Please call our main dispatch hotline to get a fast quote.

Yes. Call us or use our booking form to schedule a pickup at your convenience.

Absolutely. We recommend scheduling at least 24 hours ahead for classic vehicles.

Medium-duty towing typically covers box trucks, delivery vans, RVs under 26,000 lbs, utility trucks, and larger work vehicles.

Yes, we offer scheduled and emergency towing for commercial fleets and private properties, including low-clearance garages and job sites.

Heavy-duty towing involves vehicles over 26,000 lbs, such as semi-trucks, buses, large RVs, dump trucks, and construction equipment.

In many cases, yes. Please provide load details when you call so we can assess and dispatch the proper heavy-wrecker unit.

Yes. We are licensed and insured to perform highway recoveries, breakdown response, and accident towing for all heavy-class vehicles.

We aim for under 60 minutes, depending on location and availability. For critical situations, priority dispatch is available 24/7.

Yes. We offer winch-out services as part of our emergency roadside support. Whether you’re stuck in mud, sand, or a slope, we can recover your vehicle safely.

An emergency can include being stranded on a freeway, locked out in an unsafe area, stuck at night with no help, or any roadside breakdown that puts your safety at risk. If you feel unsafe or can’t move your vehicle, call us right away.

No problem. Our experienced drivers will inspect the situation on arrival and determine the fastest, safest solution, whether that’s a jump start, tire change, or tow.

Yes. We service light-duty trucks, cargo vans, SUVs, and most other personal-use vehicles, as well as commercial vehicles.

No. You’ll need to have a usable spare tire in your trunk or undercarriage. If you don’t, we can tow you to a nearby tire shop.

We’ll inspect your spare. If it’s flat or low on air, we’ll recommend towing instead.

We use professional-grade torque tools to remove even the most stubborn lug nuts, but an additional fee will apply.

We can test and replace your battery on-site or tow you to a trusted shop nearby.

Yes, we can jump start hybrid 12V batteries. For EVs with a discharged main battery, we can tow you to a charger or service center.

Usually 10–15 minutes once we arrive. We’ll test the battery first and make sure it’s safe to boost.

We deliver regular premium gasoline and diesel. Just let us know your vehicle type and fuel type when you call.

Most deliveries are completed within 30 minutes, depending on your location and traffic conditions.

Yes, someone must be present to authorize the delivery and payment. If it's unsafe to remain at your location, let us know and coordinate additional safety measures to make sure you receive the fuel you need.

We typically bring 2-5 gallons, enough to get you safely to the nearest gas station. Additional amounts may be available upon request.

Yes. We handle everything from compact cars to luxury SUVs and trucks.

We can help you access your vehicle, and we’ll refer you to trusted local locksmiths for key replacement if needed.

Pricing starts varies based on how stuck the vehicle is and the terrain. A quick phone consultation and usually a photo of your stuck vehicle helps us give you an exact quote.

Yes. Our experienced operators use long cables and strategic angles to reach vehicles in hard-to-access spots like trails, driveways, or embankments.

If your car is stuck but not damaged, and you just need to be pulled back onto a road or driveway, a winch-out may be all you need.

A winch-out involves pulling a stuck vehicle back onto stable ground using a tow truck's heavy-duty winch. Common for mud, sand, snow, or ditches.

You can call us directly at (888) 928-1233 or use our online booking form. Be sure to mention the make, model, and condition of both vehicles so we can dispatch the right truck.

Yes. We use specialized tow trucks equipped for dual towing. The flatbed fully lifts one vehicle off the ground, and the second is carefully wheel-lifted with minimal road contact, making the process safe and controlled.

Dual vehicle towing allows us to transport two vehicles at once, one secured on a flatbed, and the second towed behind using a wheel-lift. It’s ideal for moving multiple cars safely and efficiently in a single trip.

We can tow a wide variety of combinations, such as two sedans, a luxury or exotic vehicle with a second standard car, light-duty trucks or SUVs. The main requirement is that both vehicles are within the legal towing weight and size limits for the truck.

The second must at least be able to roll and steer so it can be wheel-lifted safely.

Dual vehicle towing is best when you need to move multiple personal or fleet vehicles, you're a dealership relocating cars, you're a body shop needing to transport multiple customer vehicles, you're handling a multi-vehicle accident recovery, or you want to save time and money with fewer trips and faster service.

We serve all of Los Angeles and Orange County.

Absolutely. Our operators are fully certified and insured, with years of experience safely handling dual vehicle tows in tight urban areas and across longer routes.